Use checkvpn.uwaterloo.ca to see your computer's VPN connection status.


When you connect to a VPN service, you may lose internet access once your VPN gets connected. This is actually quite an easy fix. 

Step-by-step guide

  1. Press "Windows" + "R" on your keyboard. A pop up window will appear in the bottom left corner.

  2. Type in "gpedit.msc".
    image2020-6-30_9-46-35.png

If you encounter a pop-up window with an error message after pressing 'OK', your Windows 10 does not have Group Policy installed. To install Group Policy, please navigate to this Knowledge Base article: https://wiki.uwaterloo.ca/x/ZoVwCg

  2. Then click on- Computer Configuration - Policies - Administrative Templates - Network - Windows Connection Manager:


  3. Click on "Minimize the number of simultaneous connections to the Internet or a Windows Domain" and choose the option of "enabled". 

  4. Close this window and try connecting to the VPN and accessing a web page.

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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