About this service

IST can assist with configuring Apple, Android, and other mobile devices for use with email, VPN, and campus-suppled applications like WatSAFE, and can also help to troubleshoot configuration issues, connections to eduroam, and more.

Who can use this service

Faculty, Staff

How to request this service

Submit a request using the Jira Service Management Portal or visit the IST Service Desk for assistance.

Average length of time to complete request

One working day.

Support for this service

Submit a request using the Jira Service Management Portal or visit the IST Service Desk for assistance.

Pricing/cost

No cost.

Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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