Microsoft Bookings is a Microsoft 365 application used for appointment booking. It can be used for scheduling academic advising appointments, office hours, etc. View Microsoft's FAQ on Bookings
Please note: a Microsoft 365 email is required to use Bookings.
Full-time employees will have access to Bookings
Students, sponsored/departmental accounts, most part-time staff, alumni and retired employees are not eligible to request, administer, or own a Microsoft Bookings site, but will be able to book appointments with employees that use the application
Microsoft Bookings allows customers to access and schedule appointments through your business calendar. Options available are:
Publish your business calendar online to share with your customers and team
Customize the calendar to include your business hours
Add or import customers to your Customer list
Add or manage user permissions for your team members to access the business calendar
Note: Staff email addresses should be added in order for staff to receive Bookings notifications
Add or manage the number of services customers are able to select from your business calendar
Book an appointment on behalf of a customer; customers can also book appointments themselves
Customize your bookings page by:
Adjusting scheduling policy settings (e.g. appointment time increments, minimum lead time, maximum lead time)
Adjusting language and time zone settings
Enabling or disabling customer email notifications
Adding a logo to your bookings page
Changing the colour scheme of your bookings page
Embed the published business calendar on your website or Facebook page
When requesting a new Bookings calendar, please follow the naming conventions below. Only calendars with acceptable naming conventions will be approved for creation.
For department/group calendars: DepartmentName-CalendarName (Department name acronyms should be used for longer department names)
Examples: Visitors Centre - Campus Tours, MUR - Events
For instructor calendars (e.g. Office Hours): 'Office Hours' -ProfessorName
Examples: Office Hours - John Smith
Submit the form Request a Bookings Calendar. Enter a descriptive calendar name and select the most applicable calendar type (Education, IT Support, Recruiting, Healthcare, Financial Services, Sales, or Other). It may take 24-48 hours for your Bookings calendar to be created. The calendar type you choose will not impact the functionality of your Bookings Calendar. If unsure, choose ‘Education’.
Once you receive your calendar, configure and customize the necessary settings. A default service was created along with your calendar. You will need to delete it or edit it with the details of one of your service offerings.
Enter your business information
Add staff to Bookings
Define your service offerings
Schedule business closures, time off, and vacation time
Set your scheduling policies
Set employee working hours
Customize and publish your booking page
Create a manual booking
Now you are ready to share your Bookings Calendar. Go to Booking Page and click 'Copy' to copy the calendar link. Share the calendar link with your customers so that they can start booking! You can click the 'Open published page' button to preview your Booking page.
Learn more about how to book an appointment in Microsoft Bookings.
Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
If you’d like to share any feedback about this article, please let us know.