Factors to consider

There are a number of criteria to consider in selecting a second-factor, including:

• Assurance levels

• Ease of use

• Cost

• Sensitivity of systems and data

Second-factor assurance levels

Any 2FA protection provides a higher assurance level than a static password alone affords. Within the realm of 2FA options, some options provide a higher level of security than others. The threshold for the security level appropriate for a given application that is protected with 2FA will vary with the risk posed to that application. As such, for applications that require a sufficiently high assurance level, less secure 2FA options will not be allowed.

Preferred second-factor option

The preferred option is the Duo Mobile app.

• The app is available for iOS and Android devices, with or without cellular access

• While an Internet connection is required for adding the device to a user’s Duo account, the app can be used to generate OTP codes even when cellular data or Wi-Fi networks are not available

• The app is simple to register and use. It functions, in various modes, with or without cellular data or Wi-Fi connection

• Any Duo protected application can be authenticated with the app. It is not necessary to disclose the phone number for a smartphone to use the app

Alternative options

Hardware tokens

Tokens for students

• A U2F token is a good option for Duo authentication for web applications

• A U2F token will not work with the University's virtual private network (VPN)

• The U2F standard is currently well supported by Google Chrome

• U2F tokens are relatively inexpensive, with prices starting below $20

  • Amazon has options available

• Most Yubikey are compatible with Duo, see this page for details

• It is easy for a user to add a U2F token to your Duo account in the self-service portal

Tokens for employees

• Tokens must be added to a Duo account by an administrator

• Employees who don't have a mobile phone or tablet or would prefer an alternate option, can request a token using the 2FA token request form

• Report a lost or stolen token or transfer a token to another employee

Phone call

• Phone call authentication can be used for any Duo protected application that supports push authentication

• A user can add a phone number to their Duo account for phone call authentication in the self-service portal

SMS

• Any phone that can receive SMS messages can receive an OTP code via text message

• These codes can be used to authenticate with any Duo protected application

• A user can add a cell phone to their Duo account in the self-service portal

Device management instructions

For steps on enrolling in Duo 2FA using one of the above alternate second-factor methods, please see the Device management instructions page.

Second-factor criteria comparison 

Assurance levels

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