WebEx is an online, live presentation and collaboration tool that shares audio, video, and presentations in a virtual class or meeting room. Recordings can be made of sessions and your instructor may post them after an online class.
All undergraduate and graduate students at Waterloo have a WebEx account. To access your account:
If your professor has made a WebEx widget on the LEARN page, then you can use that to join online classrooms or office hours. Please refer to the following instructions:
Note: Do not join meetings from the Learn calendar, as this depending on your browser settings might give you an error. Make sure to only join from the Widget as above instruction |
Courses may use the above process for online classroom access, but your instructor may choose another method. In this method, you will login to WebEx as an authenticated uWaterloo student.
The link posted on LEARN brings you to the following page:
In the Join Session Now area on the right, enter your information:
Clicking on Join Now brings you to the uWaterloo ADFS authentication page:
Most courses are likely to set up in this mode, but if your instructor may have chosen a different set-up in LEARN, and your experience may differ! Also see the next section below, titled “Access your live classrooms as an Authenticated uWaterloo student” that uses an added authentication step.
Some courses may be setup so that you can enter the room as a guest.
For most courses that use WebEx for live online classrooms, you will enter the room as a guest. The link posted on LEARN will bring you to the following page:
In the Join Session Now area, enter your information:
Click Join Now to join the session, you’ll be directed to your online classroom. You’re in!
WebEx account lockouts can occur if by mistake you entered your edu email address (do not enter this!) instead of your 8-character(or less) watiam@uwaterloo.ca (do enter this!), or made a typo in entering your address. Again, your login (ADFS) username at Waterloo looks like this, in this exact format:
watiam@uwaterloo.ca (This is the SAME username you login to LEARN)
If you made an error, this can be cached and gets into loop of error! The following step can force a refresh so you can login correctly, though your experience may vary. Try to close the WebEx app, and reopen it again.
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Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357. |