Palak Chauhan
Aug 28, 2024
Oct 03, 2024
...
Who uses this service
Students, Graduate Students, Instructors, Faculty, Researchers, Staff, Alumni
How to request this service
Sign in to get started, you’ll be setup in less than 5 minutes
Employees who would prefer to use a token authenticator should complete the 2FA Token Request form (Note: this process takes approximately three weeks)
Service owner: If you are a service owner looking to implement Duo, please submit a ticket via https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/410/create/1660 for more information
Support for this service
View Duo two-factor authentication resources in the IST Knowledge Base
Search Duo's knowledge base at https://guide.duo.com/
Or, get in touch with an IST Service Desk
Pricing/cost
There is no cost to enrol your device(s) using the Duo Mobile App.
Employees who do not have a mobile phone or would prefer not to use the Duo Mobile App may request one free token from IST.
Students who choose not to use the Duo Mobile App will be required to purchase a token. Token selection criteria is available in the IST Knowledge Base.