Who can use this service | Faculty, Researchers, Staff |
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How to request this service | Submit a request using the Jira Service Management Portal |
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Support for this service | Submit a request using the Jira Service Management Portal |
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Pricing/cost | No cost for basic use. There could be costs for additional licensing or add-ons and plugins. |
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Training and documentation | |
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Required access rights | Must have WatIAM user account access; valid VPN connection required for off-campus use. |
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Pre-authorized maintenance windows | Weekdays after 9:00 p.m. EST, and during the weekends. |
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