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Who can use this service

Students, Instructors, Faculty, Researchers, Staff

How to request this service

Users will need to install the VPN client software in order to get access to all campus network resources.

The VPN client is required:

For IST managed Windows machines that are being used at home, the VPN is required in order for:

  • Windows and other software licenses to continue working

  • SCCM updates to be deployed to help prevent issues and vulnerabilities 

To connect to the VPN:

See the IST knowledge base for instructions on connecting to the VPN, including steps for authenticating with Duo two-factor authentication (2FA)

Support for this service

Submit a request using the Jira Service Desk Portal.


No cost.

Additional service resources




Service catalogue feedback

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