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A stable internet connection can make a big difference to your experience learning or working remotely. If you're having trouble with your connection, or just looking to make things a little bit better, the following tips below should help.

Wi-Fi vs Ethernet port

  • Wi-Fi is more susceptible to inference from things like microwaves, bluetooth devices, and other nearby networks that haven't been properly configured.

  • If possible, plug your computer into an ethernet port instead of using Wi-Fi

  • If you're having trouble, and you're using Wi-Fi, it's likely a problem with the Wi-Fi and not the Internet.

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  1. Try unplugging your router, waiting 30 seconds, and plugging it back in. It may take a few minutes to turn back on. 

  2. Try a different ethernet cable.

  3. If the problems persist, calling your Internet service provider would be a good next step.

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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