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Organizing users and assets within Waterloo Photos

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  • click on the link "start a new batch update" to view the items that are awaiting approval: you can then update, approve or delete each one in turn. Or, you can perform a bulk update on the assets to approve or edit.

Requesting support and reporting bug/technical issues

All requests related to Waterloo Photos (e.g. help, training & support, technical issues) should be submitted to the Waterloo Photos queue, https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/412/create/1654.

Other important considerations

  • It is time-consuming, but assets should be curated before being uploaded to the system

    • Apply approved naming convention

    • Do not upload blurry, duplicate/similar assets, or those that are not likely to be searched for or used in publications/campaigns

    • All applicable metadata should be uploaded with the asset

    • Metadata should not be the same for any assets but should be specific to the subject matter of the asset

  • Metadata fields should be reviewed for accuracy and completeness on a regular basis

  • Uploaded assets should be reviewed at regular intervals to ensure content is still relevant

    • Use the 'Review this asset' attribute to schedule a reminder to review the asset

    • Consider deleting (unpopular) assets from the system if not being searched for or used

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Need help?

Contact us via https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/1616/create/1119 for support.

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