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The IST hosted Request Tracker system is being phased out and is not longer allowing new ticket creation! |
Submitting a ticket
Note that most of IST and many other areas on campus have migrated to Atlassian/Jira Service Management for ticket tracking.
Consult the appropriate service page or area, to confirm how to request the service you are interested in. For IST services, see the IST Service Catalogue.
Request Tracker Tickets can be created and submitted by
Sending an email directly to an RT queue (rt-queuename@rt.uwaterloo.ca) or via a related form.
Submit a request using a request form
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