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Q: I need to activate/create my UWaterloo email account. How do I begin this process?

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New incoming students will receive Microsoft Office 365 email accounts. For more information on how to configure the email account, please take a look at IST’s Office Microsoft 365 Mail Configuration Guides. Some students may have pre-existing Connect or MailServices accounts therefore the sign in process will vary. For further assistance, contact the IST Service Desk online or 519-888-4567 ext. 44357.

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Need help?

Contact the IST Service Deskonline or 519-888-4567 ext. 44357.

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