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  1. In the pop-up Cisco AnyConnect window:

    1. Group: change the selection to be UW-General-Campus from the drop-down list.

    2. Username: type in your 8 character UWaterloo username (e.g. j25rober).

    3. Password: type in your password.

    4. Second Password: 2-Factor Authentication input field

      1. Option 1: DUO Mobile app: type push

      2. Option 2: type in a 6-digit 2FA passcode.

    5. Click “OK” or hit the [Enter] key on your keyboard.

      1. If you typed “push” for 2FA you will receive a notice on your mobile device that you must tap allow within 10 seconds to complete the process.

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  1. You will be returned to the sign in screen on your computer.

    1. Cisco AnyConnect will check for software updates as soon as you connect via the Network sign-in.

    2. You may need to be patient and wait about 20-30 seconds for the updates to complete downloading and installing before you can sign in. Update progress will be displayed on your screen if it occurs.

Info

Occasionally a restart will be required after an update. You will need to restart and repeat the Network sign-in if prompted.

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