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Patient messages can also be sent directly from the Home or EMR Section.
From the Home Section:
Select either the Documents or Labs folder.
Right-click the document or lab and select Send to Patient.
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Select the attachment you intend to send to the patient.
Compose your message.
Click Send.
From the EMR Section:
Select either the Encounter Notes or Virtual Chart tab.
Ensure you have the required patient selected.
Right-click the item and select Send to Patient.
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Open a Patient Message in HealthMail.
Compose your reply in the area labelled, Write your message here.
Click the Send the message and close this conversation button, or the Send button.
To
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Mark Any HealthMail
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Message as Unread:
Right-click the message in the left column of the HealthMail window.
Click Mark Selected as Unread.
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