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Yes, you can request a refund with proof that you live outside Waterloo Region or proof that no more than 2 of your classes are held on campus.  There are some other conditions you can find on the Upass page link below. 

The refund request form is open Jan 5-27 and you will be able to find it under the Eligibility section on this page:  https://wusa.ca/services/student-supports/upass/   

Refunds will be credited back to you sometime in early March 

Eligible for a refund this term?

*Proof needed to opt-out

Students who are charged the fee but are enrolled in a term where they are not enrolled full-time in on campus classes are eligible for a refund.

• UW students who retain a valid Canadian National Institute for the Blind (“CNIB”) registration during a given School Term.

• UW students who pay their fees to UW, but are taking a majority of their academic courses at an out-of-region (outside Waterloo Region) University in the same School Term as they are charged for the UPass.

• UW students who hold a valid Accessible Parking Permit issued by the Ministry of Transportation of Ontario, and am registered with AccessAbility Services.

• UW students who pay their fees to UW, but are considered on professional or academic placement outside the Waterloo Region as part of their degree, which is not considered part of co-operative education.

• UW students taking less than 3 on-campus courses.  

The Winter 2024 Refund Request form is open Jan 1st – Jan 26th.

UPASS REFUND REQUEST

Our agreement with the GRT stipulates the following reasons students can request a refund:  

1. UW students who retain a valid Canadian National Institute for the Blind ("CNIB") registration during a given School Term; 

2. UW students who pay their fees to UW, but are taking a majority of their academic courses at an out-of-region (outside Waterloo Region) University in the same School Term as they are charged for the UPass;  

3. UW students who hold a valid Accessible Parking Permit issued by the Ministry of Transportation of Ontario, and are registered with UW Parking Services and the Office of Persons with Disabilities at the beginning of a given School Term; 

4. Students who are charged the fee but are enrolled in a term where they are not enrolled full-time in on-campus classes are eligible for a refund. 

Unfortunately, without an active co-op or academic term this fall, we cannot grant you access to UPass. The GRT is very strict in terms of us needing a specific reason why we provide a pass for anyone who was not automatically charged on Quest.  

Sorry I didn’t have a better answer for you. Your best alternative might be a GRT Easygo card which you can pick up at the Turnkey desk on campus.