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How to configure email options

Web forms can be configured to send an email when the form is submitted. Please note that certain kinds of information must not be transmitted by email. Please read the Deciding what to collect on a web form document.

  1. Use the Web form tab to access the E-mails sub-tab.

  2. Address - the email address the form will submit to.

  3. Select Add.

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  1. Email to address - The email address previously entered will appear in the Custom field. This is the email that the form will submit to.  You can add multiple email addresses separated by commas.

  2. Email header details - The email subject, from address and from name can be set in this area.

    1. Email subject - set the email subject in this area. Options include: Default, Custom or Component.

    2. Email from address - set the email from address in this area. Options include: Custom or Component.

    3. Email from name - set the email from name in this area. Options include: Custom or Component.

Email template

You can use the email template to customize the display of the email. The default email template values include:

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  1. Select Save email settings.

Sending the user a confirmation email

You also have the option of sending the user a confirmation email. To do this, you must:

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  1. Under the E-mails sub-tab set the Email to as Component value: <Label> and select Add.

  2. Configure the email settings.

    1. Leave the Email to address as the newly created email component.

    2. Set the Email subject, Email from address and Email from name. The user will see this information when they receive the confirmation of submission email.

  3. Use an Email template to customize the email message users will receive. Users have the option to use Token values or Included email values.

  4. Select Save email settings.

You can personalize the email to include their name

If you want to personalize the email, for example, have the email read "Thank you Heather. Your submission has been received." you can insert a token to bring in their first name. 

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