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A Website lead will manage several aspects of user access within Siteimprove

, but the Siteimprove support team needs to add users to the proper security group for Siteimprove access to be complete

. To expand on the below direction, please review the Adding a new user to Siteimprove document found within our Teams channel.

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Add user to Siteimprove and assign the Frontier Only role to the account. Remove access to all sites. Remove access to all reports.

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Complete the Request access to Frontier training form. Provide When access has been provided, provide user with the Welcome to Siteimprove - Content authors document for their next steps.

  • Required Access request required in order to add user to security group


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Review training progress in Frontier Dashboard. Assign the Content author role to account when training is complete. Training is not required but is strongly recommended. The amount of training completed by a user is at the discretion of the Website lead.

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Assign the Content author (User) role to account when training is complete. Manage the site(s) the user will have access to, assign tags to their account, and add users to specific groups.

Note: Training completion is at the discretion of the Website lead, as is the level of access assigned. Users can be assigned the Content author role or the Administrator role.

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