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  • What is it? When your credentials are used to log in, you must verify the login using another device (typically a mobile phone or tablet).

  • Why you need it? Many UWaterloo services require two-factor authentication before access is provided. These services include: Office 365, LEARN, Quest, Workday and the campus virtual private network (VPN) 

  • How do you get it? We use Duo Mobile. For more information on how to set this up, see Two-Factor Authentication (scroll down to the yellow "Get started now" buttonclick on the blue “Sign in to get started”).