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How to create a business calendar with Microsoft Bookings

Info

  • To create a Bookings calendar, you must submit the request form listed below. You may still see an option to create a new calendar within Bookings, but this functionality has been disabled and you will not be able to complete the action.

  • When requesting a new Bookings calendar, select a descriptive calendar name (e.g. Visitors Centre - University of Waterloo). This will allow for you to easily search for your calendar in the Global Address List. 

  • You can also access Microsoft Bookings using Microsoft Teams. Learn more about how to access Microsoft Bookings in Microsoft Teams

Microsoft Bookings Calendar naming requirements

When requesting a new Bookings calendar, please follow the naming conventions below. Only calendars with acceptable naming conventions will be approved for creation. 

  • For department/group calendars: DepartmentName-CalendarName (Department name acronyms should be used for longer department names)

    • Examples: Visitors Centre - Campus Tours, MUR - Events

  • For instructor calendars (e.g. Office Hours): 'Office Hours' -ProfessorName

    • Examples: Office Hours - John Smith

  1. Submit the form Request a Bookings Calendar. Enter a descriptive calendar name and select the most applicable calendar type (Education, IT Support, Recruiting, Healthcare, Financial Services, Sales, or Other). It may take 24-48 hours for your Bookings calendar to be created.

  2. Once you receive your calendar, configure and customize the necessary settings. A default service was created along with your calendar. You will need to delete it or edit it with the details of one of your service offerings.

    1. Enter your business information

    2. Add staff to Bookings

    3. Define your service offerings

    4. Schedule business closures, time off, and vacation time

    5. Set your scheduling policies

    6. Set employee working hours

    7. Customize and publish your booking page

    8. Create a manual booking

  3. Now you are ready to share your Bookings Calendar. Go to Booking Page and click 'Copy' to copy the calendar link. Share the calendar link with your customers so that they can start booking! You can click the 'Open published page' button to preview your Booking page. 

    1. Learn more about how to book an appointment in Microsoft Bookings.

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