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If slides are changed by the Waterloo UWaterloo Life team, they will submit a ticket to the Tech Team asking for the slides to be refreshed/updated.
The current process is antiquated and needs updating. Currently, the Waterloo Life team will create a new slideshow and name it something different than the existing one. Then the Tech Team goes into each waiting room TV computer and updates the desktop shortcut to the new slideshow’s URL. This takes too much time and disrupts the slideshow/music while the update is being made. Instead, it would be easier if we simply copied Tech Team will copy/paste the slides from the new newest version of the slideshow into the current slideshow so the URL is the same and the staff who access the TVs (e.g., CSRs, PFFs) would need to be emailed to Current slideshow and notifies the CSRs/PFFs by email to ask that they close and re-open the slideshow for the next day.