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If they have never created a Medeo account, they will be prompted to do so.
You can send Patient Messages as open or closed conversations; patients can only reply to open conversation threads.

Expand

title	To send Send a new New Patient Message

Open HealthMail in Accuro.
Click the green Add button in the bottom left corner of the HealthMail window.

Complete the required information: Message Type, Office, Recipients, and Subject.

Note: Mandatory HealthMail fields are marked with an asterisk (*).

Use a macro, or compose your message in the area labelled, Write your message here.
Include a file with your message by clicking the Attachment button.
Click Send.

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