Regardless of the nature of your situation, you have agency and choice. If the options above still feel limiting, or if you’re still unsure about who to reach out to for support, we’ve curated a more comprehensive list of resources (including those previously outlined) that will hopefully provide a greater landscape of options for a safe(r) space for you to share your experience and/or seek help if you need it. Please know that you’re not limited to supports at the University of Waterloo.
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Supports and resources |
University of Waterloo supports
Racial Advocacy for Inclusion, Solidarity and Equity (RAISE)
Office of Equity, Diversity, Inclusion and Anti-Racism (EDI-R)
Canadian Union of Public Employees (CUPE)
Off-campus supports
Empower Me – mental health and wellness support (undergraduate and graduate students)
Here 24/7 – addictions, mental health and crisis services (Waterloo-Wellington)
Good2Talk – mental health and well-being support for post-secondary students in Ontario
24 Hour Support Line (519-741-8633)– Sexual Assault Support Centre of Waterloo Region
Waterloo Region Sexual Assault and Domestic Violence Treatment Centre
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Accommodations |
The OHRC outlines the legal duty employers have to accommodate the needs of people who are negatively impacted by requirements, rules or standards at work due to their membership in a protected group, to the point of undue hardship. Employment should be designed inclusively and must be adapted to accommodate the needs of members of protected groups in a way that promotes integration and full participation.
Accommodation: an adaptation or adjustment made to provide members of a protected group with equitable and non-discriminatory opportunities for participation.
Duty to accommodate: the legal duty employers must accommodate the needs of people negatively impacted by requirements, rules or standards at work due to their membership in a protected group.
Undue hardship: reasoning given by an employer as to why they may be unable to accommodate a member of a protected group – employers must provide proof of undue hardship (e.g., the accommodation would pose a health and safety risk to others).
Bona fide occupational requirement: essential to performing the duties of a particular position; if an employer can demonstrate this requirement, there is no duty to accommodate (e.g., vision standards for a truck driver).
Examples of accommodations at work include, but are not limited to:
Offering screen readers, or other assistive technologies to an employee with a visual impairment.
Allowing flexible working hours and/or breaks to allow an Indigenous employee to attend a spiritual ceremony.
Ensuring that washroom facilities are inclusive and supportive of employees of all gender identities
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OHRC policies and discrimination
Religion/creed: under the OHRC policy on preventing discrimination based on creed including the duty to accommodate Indigenous spiritual practices
Disability: under the OHRC policy on ableism and discrimination based on disability
Family and marital status: under the OHRC policy and guidelines on discrimination because of family status
Gender identity and gender expression: under the OHRC policy on preventing discrimination because of gender identity and gender expression
Race and related grounds: under the OHRC policy and guidelines on racism and racial discrimination
Receipt of public assistance: under the OHRC policy on human rights and rental housing
Record of offences: under the OHRC Human rights at work 2008 - 3rd edition
Sex: under the OHRC policy on preventing sexual and gender-based harassment (2013) and policy on preventing discrimination because of pregnancy and breastfeeding
Sexual orientation: under the OHRC policy on discrimination and harassment because of sexual orientation (2006)
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During the employment process
You have the right to request accommodations at any stage of the employment process, including:
Job applications
Recruitment activities
Training and onboarding
Transfers and promotions
Apprenticeship terms
Dismissal and layoffs
Pay, hours of work, overtime, shift work, holidays and benefits
Discipline and performance evaluations
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Who do I share my accommodation needs with at work?
You can choose to share your accommodation needs at work. If you choose to share, it’s important that you identify who you must share with to access accommodations. Most workplaces are proactive in communicating their accommodations process including who to contact. Depending on the size of the organization you’re working for and your reporting structure, who you share accommodation needs with can vary.
If you’re unsure who to contact, you can consider any of the following people:
Human Resources (HR)
Your supervisor/manager
Employee Assistance Program (EAP) counsellor
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References and additional workplace safety and rights resources |
Government of Canada
Canadian Human Rights Commission – Provincial and territorial human rights agencies
Canadian Centre for Occupational Health and Safety (CCOHS) https://www.ccohs.ca/topics/hazards/physical/
Provincial/Territorial Health and Safety:https://www.ccohs.ca/oshanswers/information/govt.html
The Personal Information Protection and Electronic Documents Act (PIPEDA) https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/
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Government of Ontario
Your Guide to the Occupational Health and Safety Act (OHSA) https://www.ontario.ca/document/guide-occupational-health-and-safety-act
Your Guide to the Employment Standards Act (ESA) https://www.ontario.ca/document/your-guide-employment-standards-act-0
Employment Standards Information Centre
Toll-free in Ontario:1-800-531-5551
GTA: 416-326-7160Employment Standards Act (ESA) – Written policy on electronic monitoring of employees
Employment Standards Act (ESA) – Written policy on disconnecting from work
Ontario Human Rights Commission (OHRC) https://www.ohrc.on.ca/en https://www.ohrc.on.ca/en/learning/learning
Ontario Labour Relations Act https://www.ontario.ca/laws/statute/95l01
Ontario Building Code Act (OBC) https://www.ontario.ca/laws/statute/92b23
Ministry of Labour, Immigration, Training and Skills Development https://www.ontario.ca/page/ministry-labour-immigration-training-skills-development
Health and Safety Contact Centre: Toll-free: 1-877-202-0008
Freedom of Information and Protection of Privacy Act (FIPPA) https://www.ontario.ca/laws/statute/90f31
Municipal Freedom of Information and Protection of Privacy Act https://www.ontario.ca/laws/statute/90m56
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Non-government
Pride at Work Canada – Your rights https://prideatwork.ca/know-your-rights/
Workplace Safety and Insurance Board (WSIB) https://www.wsib.ca/en
Workers Action Centre https://workersactioncentre.org/
CLEO Connect – Your legal rights (employment and work) https://cleoconnect.ca/legal-topic/employment-and-work/
Toronto Workers’ Health and Safety Legal Clinic http://www.workers-safety.ca/
Discover Ability Network – Disclosure and workplace accommodation tip sheets https://discoverability.network/job-seeker/tip-sheets/
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Psychological safety
Harvard Business Review – What is psychological safety? https://hbr.org/2023/02/what-is-psychological-safety
Book: Clark, T. R. (2020). The 4 stages of psychological safety. Berrett-Koehler Publishers.
Book: Edmondson, A. C. (2019). The Fearless Organization: Creating Psychological Safety in the workplace for learning, Innovation, and growth. John Wiley & Sons, Inc.
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Microaggressions, harassment, and discrimination
Cleveland Clinic, Mental Health – What are microaggressions? https://health.clevelandclinic.org/what-are-microaggressions-and-examples/
Harvard Business Review – An antidote to microaggressions? Microvalidations https://hbr.org/2023/05/an-antidote-to-microaggressions-microvalidations
Harvard Business Review – Recognizing and responding to microaggressions at work https://hbr.org/2022/05/recognizing-and-responding-to-microaggressions-at-work
American Psychological Association – Bystander intervention tip sheet https://www.apa.org/pi/health-equity/bystander-intervention Legal support