...
*Very important* - Click Save at the top of the webpage and then click on the Services tab.
*Very important* - Navigate to the staff tab on the left-hand side. Click edit staff (under your name and “Administrator” title). Check the box for “Events on Office calendar affect availability. Click save changes.
Navigate to the Services tab, Add new service and enter the following details
Service Name: Work Term Consultation
Description: “Select this option if you are a student booking your work term consultation. Please complete your eCheckIn form in WaterlooWorks prior to this meeting. Meetings will be held virtually using MS Teams, specify in the Notes box if you prefer a phone call.”
Default location: Leave this blank
Add online meeting: Click to enable this. This will automatically generate a Teams meeting and add it to the meeting invite.
Default duration: 30 minutes
Maximum attendees: 1
Availability options: Time increments, set to 15-minutes
Minimum lead time, set to 24 hours
Maximum lead time, set to 60 days (this means students can book appointments 60 days from today)
Assign staff: Under Select Staff, Check the box beside your name
Custom fields: Click Add a custom field, Add a text question, then enter “Student ID”
Deselect Click Add a custom field, Add a text question, then enter “UW email address”
Deselect the default customer information field customer addressfields Customer address and Customer email
Ensure that the default customer information fields Customer Email and Phone Number field is Phone number are selected and required
Ensure that the default customer information field Customer Notes is selected but it does not need to be required
From the custom field list, click Student ID so it is highlighted, then click the Required box, click UW email address so it is highlighted, then click the Required box
Notifications: Under Email confirmation, Settings:
‘Notify the business via email when a booking is created or changed’ is unchecked
‘Send a meeting invite to the customer, in addition to the confirmation email’ is checked
Under Email follow-up, delete the setting using the garbage bin icon
Ensure Use the default scheduling policy is unchecked, then click Save
Click Add new service again and enter the following details
Service Name: General Inquiry
Description: “Select this option for general questions or concerns regarding the co-op process, job search support, or your recruitment or work term. Meetings will be held virtually using MS Teams, specify in the Notes box if you prefer a phone call. If you can't find a time that works for you, please send a message in WaterlooWorks. If this is an urgent matter, please call me at 519-888-4567.xxxxx”
Default location: Leave this blank
Add online meeting: Click to enable this. This will automatically generate a Teams meeting and add it to the meeting invite.
Default duration: 15 minutes
Maximum attendees: 1
Availability options: Time increments, set to 15-minutes
Minimum lead time, set to 24 hours
Maximum lead time, set to 30 days
Assign staff: Under Select Staff, Check the box beside your name.
Custom fields: Click ModifyAdd a custom field, Add a text question, then enter “Student ID”
Click Add a custom field, Add a text question, then enter "Student ID"“UW email address”
Add a question, Add a text question, then enter “What would you like to discuss?”
Deselect Deselect the default customer information field customer addressfields Customer address and Customer email
Ensure that the default customer information fields Customer Email and Phone Number field is Phone number are selected and required
Ensure that the default customer information field Customer Notes is selected but it does not need to be required
From the custom field list, click Student IDand What so it is highlighted, then click the Required box, click UW email address so it is highlighted, then click the Required box, click What would you like to discuss so they are it is highlighted, then click the Required box
Notifications: Under Email confirmation, Settings:
‘Notify the business via email when a booking is created or changed’ is unchecked
‘Send a meeting invite to the customer, in addition to the confirmation email’ is checked
Under Email follow-up, delete the setting using the garbage bin icon
Ensure Use the default scheduling policy is unchecked, then
click Save
Click Add new service again and enter the following details
Service Name: Office Hour, x-x a.m./p.m., call 519-888-4567.xxxxx
Description: “Please call 519-888-4567.xxxxx from x-x a.m./p.m. If I don't answer because I am on a call with another student, please leave a voicemail and I will return your call as soon as possible.”
Default location: Leave this blank
Default duration: 15 minutes
Maximum attendees: 1
Availability options: Under general availability, select Not bookable
Assign staff: Under Select Staff, Check the box beside your name.
Ensure Use the default scheduling policy is unchecked, then click Save
Click Add new service again and enter the following details
Service Name: Ranking consult - call 519-888-4567.xxxxx
Description: “Please call 519-888-4567.xxxxx. If I don't answer because I am on a call with another student, please leave a voicemail and I will return your call as soon as possible.”
Default location: Leave this blank
Default duration: 15 minutes
Maximum attendees: 1
Availability options: Under general availability, select Not bookable
Ensure Use the default scheduling policy is unchecked, then click Save
Assign staff: Under Select Staff, Check the box beside your name.
You may decide to uncheck the Publishing options and turn this on closer to ranking days (to make it visible), make sure to select Save
An Initial consult service is created by default. Delete this service by moving your cursor over it, then clicking the garbage bin icon that appears.
Drag your services so that they look like the image below.
...
Navigate to the Booking Page tab to setup your shareable bookings page. On this page you'll need to fill the following fields:
Configure bookings page – the drop-down should be set to ‘Available to people in your organization’
Booking page access control: Ensure that the “Disable direct search engine indexing of booking page” is checked.
Customer data usage and consent: ensure this box is unchecked
Default Scheduling policy: These settings specify how users can book your calendar
Time increments: This sets the increment of available time slots in your calendar. For example, if set to 1 hour then users will only be able to book a time slot every hour during your business hours. Recommended: 15 minutes
Minimum lead time: Minimum time (in hours) before a time slot can be booked or canceled Default: 6 hours Recommended: 24 hours
Maximum lead time: Maximum time (in days) before a time slot can be booked Default: 60 days Recommended: 30 days
Email Notifications: Ensure the 'notify the business via email when a booking is created or changed' is unchecked and the 'send a meeting invite to the customer, in addition to the confirmation email' options is checked
Staff: Allow customers to choose a specific person for the booking should be unchecked
General Availability
Bookable when staff are free: bookable in any open slots in your calendar during business hours
Customize your page: Colour Theme: Set custom color scheme for your booking page should be checked with Highlight color #E4B429 and Header color #FFFFFF
Logo: Display business logo for your booking page should be checked
Region and time zone settings: Ensure that the 'Current time zone' is correct. If you want your bookings link to display a different time zone, change to that time zone. The Always show time slots in business time zone option should be checked.
*Very important*- Click Save in the top left to confirm your booking page updates
Booking page: Review your bookings page. Email or copy your bookings page link. It is a good idea to bookmark this page for ease of sharing in future.
...