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Note

This article only applies to users with a Skype for Business phone extension. Skype for Business phone extensions start with the number 4.

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titleAdd Skype for Business to your cell phone
Note

**IMPORTANT** This option is only applicable to individuals whose roles DO NOT require calling students.

If you wish to use your personal cell phone to make/receive calls, you need to add the Skype for Business app to your phone.

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titleForward/Redirect calls

Set up a Delegate

Before you can forward your calls to a different number, you need to set up a delegate.

Warning

Your delegate MUST also have a Skype for Business extension or this won't work.

  1. At the top of the Skype for Business main window, click the Options The Options button on the Skype for Business main window. button.

    Skype for Business Main Menu OptionsImage Modified

  2. In the window that opens, choose Call Forwarding and then click Edit my delegate members.

  3. Click Add and then type the same of the person who will be your delegate. Select that person and click OK.

Tip

Congratulations!, You now have a delegate.

Turn Call Forwarding on or off

You can turn Call Forwarding on or off a couple of ways.

Option 1: The Options button

  1. At the top of the Skype for Business main window, click the down-arrow next to the Options The Options button on the Skype for Business main window. button.

    Skype for Business Main Menu OptionsImage Modified

  2. Select Tools > Call Forwarding Settings.

    Options Menu Call Forwarding

  3. Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above.

    Skype Call Forwarding Forward My CallsImage Modified

  4. To turn off Call Forwarding, select Turn Off Call Forwarding.

Option 2: The Call Forwarding button

  1. At the bottom of the Skype for Business main window, click the Call Forwarding button.

    Skype for Business main menu Call Forwarding button

  2. Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above.

    Main Menu Call Forwarding Dropdown MenuImage Modified

  3. To turn off Call Forwarding, select Turn Off Call Forwarding.

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titleBlock incoming calls when in a call

If you need to block incoming calls while doing a call, you will have to set your status to Do Not Disturb. Notice that you would need to change the status back to Available once you are finished with your call and would like to receive new ones.

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titleTransferring a call
  1. Press the transfer button above the number pad.

image-20240813-133103.pngImage Added

  1. Then, complete 1 of the following:

Option #1: Search the transfer destination by their extension (For example: 42815). Then select (left click) the extension number NOT the person and click transfer now.

image-20240813-133133.pngImage Added

Option #2: Search the transfer destination by their name (For Example: Lance Chase) then RIGHT click on the person who wish to transfer to and select their phone extension (as you can see in the below picture, it would be “Work 42815” in the below example)

image-20240813-133401.pngImage Added

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