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  • What is it? When your credentials are used to log in, you must verify the login using another device (typically a mobile phone or tablet).

  • Why you need it? Many UWaterloo services require two-factor authentication before access is provided. These services include: Office 365, LEARN, Quest, Workday and the campus virtual private network (VPN) 

  • How do you get it? We use Duo Mobile. For more information on how to set this up, see Two Factor Authentication (scroll down to the yellow "Get started now" button https://uwaterloo.ca/two-factor-authentication/ (click on the blue “Sign in to get started”).