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Windows

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titleDownload Cisco AnyConnect VPN - WINDOWS
  1. Log into the UW VPN website, login with your WatIAM user ID credentials, and enter your 2FA method in the 2nd Password field:

    • Duo Mobile Push - enter push

    • Duo hardware token or Duo app - enter your 6-digit code

    • For Duo Bypass code - enter your bypass code

    • For Yubikey - enter the code generated by touching the Yubikey button

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  2. Click the installation for your operating system, in this case, Download for Windows.

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  3. When downloading, click the arrow beside the download and click Open or Open when done.

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  4. Cisco AnyConnect Secure Mobility Client Setup pop up will appear.

    1. Click Next.

    2. Click I agree to the terms in the License Agreement.

    3. Click Next.

    4. Click Install.

  5. Once installation is complete, click Finish.

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title

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Use Cisco AnyConnect VPN - WINDOWS
  1. Once Cisco AnyConnect is installed, click the Start button to search for it and use it.

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  2. Specify the VPN server - cn-vpn.uwaterloo.ca

  3. Click Connect.

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  4. In the Group drop-down, select UW-General-Campus.

  5. Enter your WatIAM user ID credentials (e.g., lgchase) and your 2FA method in the 2nd Password field:

    • Duo Mobile Push - enter push

    • Duo hardware token or Duo app - enter your 6-digit code

    • For Duo Bypass code - enter your bypass code

    • For Yubikey - enter the code generated by touching the Yubikey button

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  6. Click OK.

  7. You should now be connected, you can double-check that you are by:

    1. Click the up arrow in your task bars right side to show hidden icons.

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    2. Hover over the Cisco AnyConnect taskbar icon to see if you are connected.

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Mac

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titleDownload Cisco AnyConnect VPN - MAC
  1. Go to the UW VPN website, login with your WatIAM user ID credentials and enter your 2FA method in the 2nd Password field:

    • Duo Mobile Push - enter push

    • Duo hardware token or Duo app - enter your 6-digit code

    • For Duo Bypass code - enter your bypass code

    • For Yubikey - enter the code generated by touching the Yubikey button

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  2. Click the installation for your operating system, in this case, Download for MacOS.

  3. Double-click the package downloaded to run the installer.

  4. AnyConnect Secure Mobility Client window will pop up to install package and will require you to accept the Cisco software license.

  5. Click Finish.

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titleUse Cisco AnyConnect

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VPN - MAC
  1. Open Cisco AnyConnect.

  2. Specify the VPN server - cn-vpn.uwaterloo.ca

  3. Click Connect.

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  2. In the Group drop-down, select UW-General-Campus.

  3. Enter your WatIAM user ID credentials (e.g., lgchase) and your 2FA method in the 2nd Password field:

    • Duo Mobile Push - enter push

    • Duo hardware token or Duo app - enter your 6-digit code

    • For Duo Bypass code - enter your bypass code

    • For Yubikey - enter the code generated by touching the Yubikey button

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  1. Click OK.

  2. When the client is active, the VPN connection can be controlled from the Menu Bar icon:

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