This article only applies to users with a Skype for Business phone extension. Skype for Business phone extensions start with the number 4.

If you wish to use your personal cell phone to make/receive calls, you need to add the Skype for Business app to your phone.

• Android (Google Play)

• iPhone/iPad (App Store)

Set up a Delegate

Before you can forward your calls to a different number, you need to set up a delegate.

1. At the top of the Skype for Business main window, click the Options  button.

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2. In the window that opens, choose Call Forwarding and then click Edit my delegate members.

   

3. Click Add and then type the same of the person who will be your delegate. Select that person and click OK.

Turn Call Forwarding on or off

You can turn Call Forwarding on or off a couple of ways.

Option 1: The Options button

1. At the top of the Skype for Business main window, click the down-arrow next to the Options  button.

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2. Select Tools > Call Forwarding Settings.

   

3. Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above.

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4. To turn off Call Forwarding, select Turn Off Call Forwarding.

Option 2: The Call Forwarding button

1. At the bottom of the Skype for Business main window, click the Call Forwarding button.

   

2. Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above.

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3. To turn off Call Forwarding, select Turn Off Call Forwarding.