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Setting up Cisco AnyConnect

In order to provide secure access to some on-campus resources, IST has implemented a virtual private network (VPN). The campus VPN can be accessed by installing the Cisco VPN client. To do so:

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  • Enter your WatIAM userid and your WatIAM password again as above, but this time enter your new code received from authentication in the “Second Password” field.

  • Once you get in, click the blue "Download" button.

  • Save the file it offers to download. Once it is fully downloaded, double-click it to install the client on your computer. 

  • Once installed, you will have to start the VPN client by searching "Cisco" on your machine and running the "Cisco AnyConnect Secure Mobility Client" program. The program is in Finder > Applications > Cisco on the Mac.

    • This is also a good time to pin the client to your taskbar or dock to make it easier to find in the future.

  • Enter the VPN address cn-vpn.uwaterloo.ca in the address field.

  • Choose the server address 'UW-General-Campus' from the dropdown and enter your WatIAM credentials when prompted.

    • In the future, when you reboot, the client will remember the VPN address and your WatIAM userid, but it will forget your password.

  • Enter your 2FA method in the "Second password" field, using the instructions in #3 above.

  • When the client is connected, a small lock symbol appears in front of the Cisco icon (the icon looks like a baseball with stylized blue stitching) in the System Tray in Windows or in the Dock on Mac.

  • You can now remote into your work computer (if properly set up), access your R: drive, the IST SPSS VDI, and other restricted resources and software on campus.

Trouble connecting?

  • If you are unsure whether the VPN is connected, use this link to check: https://checkvpn.uwaterloo.ca/

  • Make sure you have activated two-factor authentication by going to Two-factor Authentication | University of Waterloo and then scrolling down to find the yellow "Get started now" button button. For more information see,   2FA.

  • Confirm you entered your WatIAM userid just plain without "@uwaterloo.ca" or "nexus\".

  • Confirm you chose chose "UW-General-Campus" from from the login dropdown.

  • Try uninstalling the VPN client and re-downloading a fresh copy.

  • Check the the system requirements and and other searchable searchable Cisco documentation.

Issues or Concerns?

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Please contact the Science Computing Helpdesk.