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Pre-publishing Tasks within JIRA:

  1. You’ll know it is a product request as these type of requests come in as a <WUSA New Product Request>. After being assigned the task:

  2. First, check the Sales Start and End date and add the open/close date on the title

    • If there is nothing: Reply to customer and ask for their sales open/close date

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  3. Once that is done check that their event has been approved by Club’s Manager Rachel Lui or Societies Manager Becky Wroe or their respective teams (PT Staff).

    • This is through either email, screenshot attachment of confirmation, or Teams message.

    • Start by asking student for a screenshot of the approval confirmation or event ID for Campus Life team to verify…

Processing Event in wusa.ca:

  1. Publish Event (See Scenarios):

    1. Student shows confirmation but hasn’t submitted an event form

      1. Prompt them to submit an event form (community/add) on our site → Proceed to <b> once they have submitted an event form

        • OR you can skip this step and manually fill this form for them using back-end builder to avoid waiting times/ if event start sale date is close

    2. Student shows confirmation AND submitted on event form (community/add) on our site

      1. Toggle Events (Left Black Nav bar in WP) > Pending > Search for event> Edit/View event

    3. See Checklist below:

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All WUSA Clubs and Societies have a specific account # tied to their bank accounts. We will make this number the SKU for their events/ product sales/ tickets etc.
For example: Clubs codes ALWAYS look something like this… For Gujarati Student Association (GSA) → 23200-30010-GUJA01-008

* Clubs Generic Account Code
** Clubs Specific Code
# Set of arbitrary numbers you will assign to each Event so each SKU is unique (can be any number) but must have a different one each time!

  • Find the Club Codes here: Clubs Bank Accounts Winter 2023

  • Where can I find Club Code?clubs.wusa.ca

    • Select your name at top Navigation > Admin > Reports > All Clubs Bank Accounts

    • In the <Clubs System> CTRL + F for club name or code (ex. GSA or Gujarati) and copy the account code into the SKU box of ticket on <wusa.ca> → Type arbitrary numbers next to account code and hit <update> on WP

    • Repeat for all tickets with ascending arbitrary #s (ex. if first ticket is ___-___- 001 … the next ticket will be ___-___- 002