Once the download has completed, download the Cloudwerx Plugin This installation is a compressed Zip file, you will need to extract the contents of the download by following the instructions below:
Once downloaded, in the lower-left corner, depending on the browser you have it open with, click it and select Show in Folder or Open
It will open the compressed Zip file in File Explorer, click the folder then click Extract All
It will ask where you want to save the extracted files, make sure to check off Show extracted files when complete then click Extract
The extracted file should open, cloudwerx-setup.exe, double-click it to install Cloudwerx
Your computer may prompt you with “Windows protected your PC” - this file is safe, please over-ride this prompt by clicking More Info, then click Run anyway
Once the download has finished you are ready to open Accuro
This installation will NOT create a desktop shortcutfor Accuro, to access Accuro:
Bookmark this page by clicking the star next to the link in the address bar – whenever you need to access Accuro click the bookmark
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Mac OS
Install the appropriate Citrix Reciever based on your current version of Mac OS: For Mac OS X 10.13 or higher: Citrix Workspace (1912) For Mac OS X 10.11, 10.12: Citrix Receiver (12.9.1) For Mac OS X 10.9, 10.10: Citrix Receiver (12.5.0) For Mac OS X 10.8: Citrix Receiver (12.1.107) NOTE: If you do not know the version of Mac OS you have installed, click the Apple main menu in the upper left corner then select About This Mac