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  1. Go to Office 365.

  2. Enter your email address as yourUWuserid@uwaterloo.ca (See Student Email Migration for assistance).

  3. Enter your WatIAM password.

  4. Click Sign in.

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  1. Go to WatIAM User Access.

  2. Log in with your userid and password.

  3. Click the update profile link.

  4. Click the email configuration tab.

  5. Near the bottom of the box you will see a section for setting your Friendly Email Address. There will be some additional emails available to you hereManage Email Settings .

  6. Under the Friendly Email Address field, select the radio button of the one you prefersuggested email address.

  7. Click save Submit. You will be directed back to the WatIAM homepage with the notification, “The email settings have been received, and are being processed”.

You now have a friendly email address that will forward to your uWaterloo email account!

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How do I forward emails? 

For most Undergraduate students, Graduate students, Faculty and Staff

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Microsoft Office 365 (undergraduate students)

Email forwarding can be done as an inbox rule from within Office 365. Here are instructions on setting up forwarding from your Office 365 email account.

How do I stop forwarding my uwaterloo.ca email?

If you have been forwarding all your incoming email to an off-campus account and now wish to use UW's email services, you need to remove any forwarding that has been set up for your account.

WatIAM

Info

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These instructions apply only to UW employees who are using Connect or Mailservices as their mail server.

First, check your WatIAM email settings.

  1. Sign into WatIAM.

  2. Click Update Profile.

  3. Look at the Email forward (delivery mailbox): field. If it contains your off-campus email address, change it to (replacing userid with your uwaterloo.ca userid):

    • userid@connect@connect.uwaterloo.ca if you are staff or faculty

  4. Click Save at the bottom of the page.

  5. Click Logout at the top of the page.

Connect

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Users:

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Web Interface

Note: these instructions apply only to UW employees who are using Connect as their mail server. 

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Verify your email is being delivered to a uwaterloo.ca server

To verify that email forwarding has been removed from your UW email account:

  1. Send (or ask someone to send) an email to your userid@uwaterloo.ca account.

  2. Use your email client or one of the web interfaces mentioned above (WatIAM, myWaterloo, connect/Outlook Web Application) to read the messages in your UW email account (mailservices or connect).

  3. If you do not receive it, re-check (using the steps above) to ensure forwarding is not set up.

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To find out how to set up your mobile device using Office 365, visit IST's page on mobile configuration

Connect/Exchange

Connection Type:

Exchange

Email:

youruserid@uwaterloo.ca

Server:

connect.uwaterloo.ca

Domain:

Nexus

Username:

Your WatIAM userid

Password:

Your WatIAM password

The screenshot below shows the connect settings for sample WatIAM userid, 'janedoe':

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