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Mac
Physical Set Up
Plug in your headsets into a USB port (Both USB 2.0 and USB 3.0 are supported).
For Laptop users: You can usually find the USB ports on both sides of your laptop
For Desktop users: You can usually find the USB ports on the front panel or the back panel of your PC case. Sometimes USB ports are located on the side of the PC case
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To activate the Dell headphones on your Mac, go to system preferences System Preferences.
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2. Then click sound Sound.
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3. In sound effects there is an option that says, “Play sound effects through”.
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4. Click on the drop-down button and select DELL PRO STREO HEADSET UC15.
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5. Click on the output Output tab at the top of the sound screen.
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9. Your headset is now connected to your Mac.
Microsoft Teams
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Open MS Teams and sign in.
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Sign in with your WatIAM credentials.
When the headset is plugged into your Mac and is connected to DELL PRO STREO HEADSET UC15 in system preferences, it should automatically connect to skype for business.
Cisco
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WebEx Meetings
Sign in with your WatIAM credentials.
When the headset is plugged into your Mac and is connected to DELL PRO STREO HEADSET UC15 in system preferences, it should automatically connect to Cisco Webex WebEx Meetings.
PC
Physical Set Up
Plug in your headsets into a USB port (Both USB 2.0 and USB 3.0 are supported).
For Laptop users: You can usually find the USB ports on both sides of your laptop.
For Desktop users: You can usually find the USB ports on the front panel or the back panel of your PC case. Sometimes USB ports are located on the side of the PC case.
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The driver for this headset will be automatically installed on your PC silently. (You might get a prompt on the right corner of your PC’s screen says “Setting up New Devices”)
The whole process of setting up the driver will roughly take 1 minute depending on the specification of the PC, so please be patient.
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How do I check if the system voice input and sound output are set to be this headset?
Right click the Volume Adjustment icon on the right side of the Task Bar
Select “Open Sound Settings”.
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6. Now the system voice input and sound output device have been set to this headset.
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Microsoft Teams
Even if the system voice input and sound output device have been set to this headset, sometimes MS Teams will not change its input and output devices along with the system.
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8. The headset is now successfully set up for MS Teams and ready to be used.Note: It
It is strongly recommended to test your Speaker and Microphone after you finished the steps above:
You can test them by making a test call on MS Teams. (It is available on the same window where you choose your input and output device in MS Teams)
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Follow the instructions in the test call. If you can hear yourself, then the devices have been set up successfully.
Set Up for Skype for Business
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To test the speakers, click:
To test the microphone, click “Check Call Quality” and follow the instruction in the call.
5. he The headset is now successfully set up for Skype for Business and is ready to be used.
Set Up for Cisco
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WebEx Meetings (CWM)
If you have set this headset as the system input and output devices, CWM will follow the system input and outputs device automatically in most cases. You can always change the input and output devices for CWM when you are starting or joining a meeting.
Open CWM.
Sign in with your CWM account. (For most faculty staffs and students, use the WatIAM credential)
When it asks “Which Webex WebEx you want to see?”, enter “uwaterloo.webex.com”.
A new window will pop up and ask you to use your WatIAM credential credentials to sign in.
After signing in, when you are starting or joining a meeting, click on the small arrow besides “Mute” button.
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Choose Headset Choose Headset Earphone (DELL PRO STEREO HEADSET UC150) for Speaker.
Choose Headset Microphone (DELL PRO STEREO HEADSET UC150) for Microphone.
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6. Test the speaker and microphone before use:
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7. The headset has been successfully set up for CWM and is ready to be used.
Appendix Appendix
Things to
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notice:
If you are using other headphones on your PC (such as a wireless headphone) already and plug in this Dell UC150 headset, the sound will not be outputted from this headset, you will need to manually choose this headset as the output device.
For this headset, the sound will be different if its microphone is currently in-use than when the microphone is not in-use.
If you are currently using this headset for music/video, unplugging this headset will NOT pause the music/video in most cases.
The “Phone” button that comes with this headset does NOT work unless you are using the softphone provided by Jabra Direct.
Troubleshooting
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How do I know if the driver has been successfully installed?
Open File Explorer .
Right click “This PC” . PC”
Select “Manage” . Select “Manage”
A new window will pop up, and on the option bar on the left, select “Device Manager”, this will give you the list for all the devices/drivers that are installed on your PC.
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Headset Earphone (DELL PRO STEREO HEADSET UC150) and and;
Headset Microphone (DELL PRO STEREO HEADSET UC150)
All the drivers for the headset have been successfully installed. Note:
If those two devices do not show up, there was a problem while automatically installing the drivers. You will need to install the driver manually. How to install the driver manually can be found HERE
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For common issues and solutions, please read the following pdf:
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