Step-by-Step
Log in to https://portal.office.com and click on the Outlook icon from the left navigation panel.
Alternatively, you can access your shared account via a web browser directly:
Use the following URL, replacing “sharedaccount” with the username of the account you want to access: https://outlook.office.com/mail/sharedaccount@uwaterloo.ca/
Log in with your personal 8-character UWaterloo username@uwaterloo.ca (i.e. myusernam@uwaterloo.ca) and password
2. Right-click Folders from the left navigation panel and then choose/click on Add shared folder from the menu presented.
3. Enter either the name of the shared mailbox or its username and click Add. In this example, the name of the shared mailbox is Shared Account and the username is sharedna@uwaterloo.ca. (As you complete this field, a list of suggested account names will display. )
4. Once entered, the account name will appear in the list of mail folders/boxes:
Do you need to send email from the shared mailbox address? See Sending email messages from a Shared Mailbox - Outlook online (web browser)
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