Please follow the instructions to transition your Accuro account to an Accuro ONE ID.
The deadline to transition your account is May 31st.
Go to accuro.cloud
Click Transition to Accuro ONE ID.
Type in your Accuro credentials then click Start Transition.
Type in your UW WatIAM email address, NOT your “friendly” UW email address: bsmith@uwaterloo.ca ✅ bob.smith@uwaterloo.ca❌
Wait to receive the verification code.
Enter the 5-digit verification code you received from no-reply@qhrtech.com, then click Activate Accuro Cloud.
** If you do not receive the verification code, click RESEND EMAIL to try again.
Enter a new password for your account ensuring to follow the requirements:
At least 8 characters
A lowercase letter
An uppercase letter
A number
Do not include parts of your username
Do not include your first or last name
Cannot be your last 4 passwords
It’s been at least 2 days since you last changed your password
Select the first option, Mobile phone (Okta Verify App)
Select the type of cellphone you have then click Next. A unique QR code should be visible.
Open the Google Play Store (Android) or App Store (iPhone) on your cellphone.
Search for and download Okta Verify.
Open Okta Verify once installed.
Press Add Account.
Press Organization.
Press Yes, Ready to Scan.
** Your cellphone may ask for permission to allow Okta Verify to use your camera, ensure you enable this.
Hover your camera over the QR code provided to you in step 9 to scan.
Press Allow to enable Push notifications from Okta Verify.
** Your cellphone may ask you to provide Okta permission to send you notifications, click press Allow.
You will then get verification that the account has been added. Press Done to complete.
You’re now ready to sign in to Accuro Cloud with your new Accuro ONE ID!
Log into Accuro Cloud following these instructions: Logging into Accuro Cloud
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