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About this Service 

 Assistance with departmental and personal desktop and laptop computers (e.g. software installation, troubleshooting issues, virus/malware removal)

Who Can Use this Service 

• Current students

  • Current undergraduate students

  • Current graduate students

• Faculty

• Staff

Contact Information/ Request this Service 

• Phone: 519-888-4567 x 44542 

• Email: acohelp@uwaterloo.ca 

• Live Chat 

• Submit a JIRA Ticket 

• Helpdesk located at ML-110 and HH-161 E/F 

Support (to be included with services offered to faculty) 

Departmental Support Contacts