Location: Village 1 Residence
Monday - Friday: 8:30 am - 8:30 pm
Saturday - Sunday: 12:30 pm - 8:30 pm
Email reshelp@uwaterloo.ca, or call 519-888-4567 ext. 43538
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The University provides students with software for use on their computers. We can help install this software, including Symantec EndPoint Antivirus.
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Having issues with your WatIAM credentials? These issues can cause problems logging on to campus networks and systems (Quest, Learn, JobMine etc.).
If you are unable to login to WatIAM or on campus networks, you can get your WatIAM password reset.
Please note that you will be required to present your WatCard or valid photo ID to get your WatIAM account password reset.