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Location: Village 1 Residence

Monday - Friday: 8:30 am - 8:30 pm
Saturday - Sunday: 12:30 pm - 8:30 pm

Email reshelp@uwaterloo.ca, or call 519-888-4567 ext. 43538

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  • The University provides students with software for use on their computers. We can help install this software, including Symantec EndPoint Antivirus.

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  • Having issues with your WatIAM credentials? These issues can cause problems logging on to campus networks and systems (Quest, Learn, JobMine etc.).

  • If you are unable to login to WatIAM or on campus networks, you can get your WatIAM password reset.

  • Please note that you will be required to present your WatCard or valid photo ID to get your WatIAM account password reset.