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About this service

IST can assist with configuring Apple, Android, Blackberry, and other mobile devices for use with email, VPN, and campus-suppled applications like WatSAFE, and can also help to troubleshoot configuration issues, connections to eduroam, and more.

Page Properties

Who can use this service

Faculty, Staff

How to request this service

Submit a request using the Jira Service Management Portal or visit the IST Service Desk for assistance.

Average length of time to complete request

One working day.

Support for this service

Submit a request using the Jira Service Management Portal or visit the IST Service Desk for assistance.

Pricing/cost

No cost.

Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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