Step-by-Step

1. Sign into https://portal.office.com and click on the Outlook icon in the left navigation panel.

2. Right-click Folders item in the left navigation panel and then choose/click on Add shared folder.
   

   

3. Enter either the shared mailbox name or username click Add. In this example the name is Shared Account and the username is sharedna@uwaterloo.ca

   1. As you complete this field, a list of suggested account names will display.
      

      

4. Once entered, the account name will appear in the list of mail folders/boxes:
   

   

   
   

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