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Optional: You may choose to purchase a token to have as back up should you not have access to your mobile phone or your device of choice.

Employees who don't have a mobile phone or tablet, or would prefer an alternate option, can request a token using the 2FA token request form.
Waterloo students may purchase a U2F key from an external provider, such as Amazon, for personal use, if desired.

Add a cell phone for SMS and install Duo Mobile App
Add the Duo Mobile App to a tablet or without providing a phone number
Add a cell phone for SMS only
Add a phone number for phone call authentication (Landline)
Add a U2F Token

If you need to remove a device please refer to the article: Removing a device or replacing a lost or stolen token

To add a cell phone for SMS and install the Duo Mobile App

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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