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titleWindows

  1. Install the Citrix Online Plugin:
    Citrix Workspace App 19.12.2000

  2. It will prompt you to save this download

  3. Once the download has completed, download the Print Client software:
    triCerat ScrewDrivers Client 64-bit v6.6.1

  4. It will prompt you to save this download

  5. Once the download has completed, download the Cloudwerx Plugin
    This installation is a compressed Zip file, you will need to extract the contents of the download by following the instructions below:

    1. Once downloaded, in the lower-left corner, depending on the browser you have it open with, click it and select Show in Folder or Open

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    2. It will open the compressed Zip file in File Explorer, click the folder then click Extract All

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    3. It will ask where you want to save the extracted files, make sure to check off Show extracted files when complete then click Extract

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    4. The extracted file should open, cloudwerx-setup.exe, double-click it to install Cloudwerx

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    5. Your computer may prompt you with “Windows protected your PC” - this file is safe, please over-ride this prompt by clicking More Info, then click Run anyway

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  6. Once the download has finished you are ready to open Accuro

    This installation will NOT create a desktop shortcut for Accuro, to access Accuro:

    1. Open Chrome

    2. Copy and paste the Citrix Gateway webpage: https://citrix-ca.cloudwerx.com/vpn/index.html 

    3. Bookmark this page by clicking the star next to the link in the address bar – whenever you need to access Accuro click the bookmark

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titleMac OS

  1. Install the Citrix Online Plugin based on your current version of Mac OS:
    Mac OS X 10.13 or higher: Citrix Workspace (1912)
    Mac OS X 10.11, 10.12: Citrix Receiver (12.9.1)
    Mac OS X 10.9, 10.10: Citrix Receiver (12.5.0)
    Mac OS X 10.8: Citrix Receiver (12.1.107)
    NOTE: If you do not know the version of Mac OS you have installed, click the Apple main menu in the upper left corner then select About This Mac

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  2. Once the download has completed, download the Print Client software:
    triCerat ScrewDrivers Client v6.9.1

  3. Once the download has finished you are ready to open Accuro

  4. This installation will NOT create a desktop shortcut for Accuro, to access Accuro:

    1. Open Chrome

    2. Copy and paste the Citrix Gateway webpage: https://citrix-ca.cloudwerx.com/vpn/index.html 

    3. Bookmark this page by clicking the star next to the link in the address bar – whenever you need to access Accuro click the bookmark

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