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Warning
This article only applies to users with a Skype for Business phone extension. Skype for Business phone extensions start with the number 4.

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title	Make a call

Search for a user name

In Skype for Business, click the contact button or the dial pad button and type the user's name into the search bar.
Right-click the user's name, point to Call, and then choose the option you want to use to call them.

Click the dial pad button, dial the number, and click the Call button. You can treat this dial pad like a regular phone.
This is how you would call contacts outside UW. Note that you do not need to dial 6 before the number to make external calls.

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title	Forward/Redirect calls

Before you can forward your calls to a different number, you need to set up a delegate.

Notewarning
Your delegate MUST also have a Skype for Business extension or this won't work.

At the top of the Skype for Business main window, click the Options button.
In the window that opens, choose Call Forwarding and then click Edit my delegate members.
Click Add and then type the same of the person who will be your delegate. Select that person and click OK.
Congratulations!, You now have a delegate.

You can turn Call Forwarding on or off a couple of ways.

At the top of the Skype for Business main window, click the down-arrow next to the Options button.
Select Tools > Call Forwarding Settings.
Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above.
To turn off Call Forwarding, select Turn Off Call Forwarding.

At the bottom of the Skype for Business main window, click the Call Forwarding button.
Select Forward my calls to and then choose an option from the drop-down menu. If you choose My Delegates, it will forward your calls to the delegate(s) you set up in the section above
To turn off Call Forwarding, select Turn Off Call Forwarding.

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