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  1. The client will receive an email with notice of a new message from Medeo.
  2. They click on view secure message in the email they receive.
    1. If they have a Medeo account, it opens Medeo and takes them to their account where they can access the message.
    2. If they do not have a Medeo account, they will be required to sign up for a Medeo account before accessing their message.

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Client views their secure message in Medeo

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