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- The client will receive an email with notice of a new message from Medeo.
- They click on view secure message in the email they receive.
- If they have a Medeo account, it opens Medeo and takes them to their account where they can access the message.
- If they do not have a Medeo account, they will be required to sign up for a Medeo account before accessing their message.
Client views their secure message in Medeo
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