Versions Compared

Old Version 10

changes.mady.by.user Lance Chase (Unlicensed)

Saved on

compared with

New Version 11

changes.mady.by.user Lance Chase (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Provide them with the Medeo Video Conferencing sheet

  • Include an email explaining your availability for virtual visits, such as:

    Info
    titleSample Email Message

    I am happy to announce that you can now video visit with me online through Medeo, a secure video-conferencing technology that connects practitioners with clients for virtual care purposes. You can conduct a video visit with me using a computer (with webcam), tablet, or smartphone.

    To get started, contact me to book an appointment (just like any other visit) and indicate that you would like to see me for a video visit online. Once I’ve determined that your visit is suitable for virtual care, I will arrange an appointment time with you and you will receive an email invitation which will guide you through the sign-up process.


Important Notes

Info
titleFYI - Inviting Clients to Medeo
  1. Clients get an invite to setup an account on Medeo once the first appointment or secure message is sent to their @uwaterloo.ca email address from Medeo (only use @uwaterloo.ca email addresses). No personal email addresses are permitted.
  2. New clients must fill out Ocean e-forms (e.g., privacy/consent and new client registration forms) and are not eligible to use Medeo until this step is complete.
  3. Medeo integrates with Accuro. Since we are using Medeo as a standalone product before we go live with Accuro, your secure messaging interactions will be uploaded to Accuro at a later date.
  4. Do not invite any other Campus Wellness staff to create a Medeo account – we will include your colleagues at the appropriate time!
  5. Do not use your email address to create an account to play with as a client or other reasons. Your email address can only be used once (as a provider). 

...