Versions Compared

Old Version 8

changes.mady.by.user Lance Chase (Unlicensed)

Saved on

compared with

New Version 9

changes.mady.by.user Lance Chase (Unlicensed)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Start the video at 11:50 minutes in (skip the intro)
  • Jump over section 14:30-18:00 (skip the polls)

Promote Medeo to Clients

Help clients have a successful video conference

  • Provide them with the Medeo Video Conferencing sheet

  • Include an email explaining your availability for virtual visits, such as:

    Info
    titleSample Email Message

    I am happy to announce that you can now video visit with me online through Medeo, a secure video-conferencing technology that connects practitioners with clients for virtual care purposes. You can conduct a video visit with me using a computer (with webcam), tablet, or smartphone.

    To get started, contact me to book an appointment (just like any other visit) and indicate that you would like to see me for a video visit online. Once I’ve determined that your visit is suitable for virtual care, I will arrange an appointment time with you and you will receive an email invitation which will guide you through the sign-up process.


Important Notes

Other Important Information
Info
titleFYI - Inviting Clients to Medeo
  1. Clients get an invite to setup an account on Medeo once the first appointment or secure message is sent to their @uwaterloo.ca email address from Medeo (only use @uwaterloo.ca email addresses). No personal email addresses are permitted.
  2. New clients must fill out Ocean e-forms (e.g., privacy/consent and new client registration forms) and are not eligible for Medeo use until this step is complete.
Info
title
  2. Medeo integrates with Accuro. Since we are using Medeo as a standalone product before we go live with Accuro, your secure messaging interactions will be uploaded to Accuro at a later date.
  3. Do not invite any other Campus Wellness staff to create a Medeo account – we will include your colleagues at the appropriate time!
  4. Do not use your email address to create an account to play with as a client or other reasons. Your email address can only be used once (as a provider). 

...